Emergency water damage help · Salt Lake County
Water Damage Restoration in Salt Lake County
Flooded basement, burst pipe, or sewer backup? Get connected with an independent restoration company serving Salt Lake City and the rest of the valley.
- ✔ Salt Lake City to Draper, Magna to Cottonwood Heights
- ✔ Insurance documentation available from many providers
- ✔ Free, no-obligation referral
Request help online, a local pro will contact you fast.
Quick answers
Who do I call for water damage in Salt Lake City?
Answer: Use the form on this page. Salt Lake County Water Damage is a free referral service that connects homeowners across the county with an independent local restoration company.
What should I do first when my basement floods?
Answer: Shut off the water if a pipe or appliance is the source, turn off power to the basement if it's safe, move belongings to a dry floor, and photograph everything before cleanup.
Can I dry a flooded basement myself?
Answer: Small, clean-water spills caught quickly sometimes can be. Soaked carpet pad, wet drywall, or sewage usually need commercial extraction and dehumidifiers; otherwise mold can start within 24–48 hours.
Restoration services
Flooded basement cleanup
Most Salt Lake County homes have basements, many finished. Water soaks carpet, pad, and the bottom of drywall all at once.
Burst & frozen pipes
Cold snaps split pipes in exterior walls, garages, and sprinkler systems across the valley and on the east and south benches.
Sewer backups
Older lateral lines in Salt Lake City, Murray, and South Salt Lake can back up into basement floor drains.
Water heater & appliance leaks
Hard Wasatch Front water shortens tank life; washer hoses and fridge lines fail too.
Biohazard cleanup
Discreet cleanup and disinfection after unattended deaths, trauma, hoarding, or sewage.
Mold & fire damage
Containment, HEPA filtration, and soot and odor removal from local crews.
Why water damage happens in Salt Lake County
Spring snowmelt
Heavy Wasatch snowpack years, like 2023, raise groundwater and creek levels. Window wells and basements along the benches and near the Jordan River take on water.
Winter inversions and cold
Long stretches below freezing in the valley split hose bibs, sprinkler lines, and pipes in exterior walls.
Older housing stock
Salt Lake City's Avenues, Sugar House, and Rose Park, plus mid-century Murray and Taylorsville, have aging supply lines and sewer laterals.
Hard water
Mineral buildup shortens water heater and fixture life, and a failed tank can put 40–50 gallons on a basement floor.
Salt Lake City
Salt Lake City has some of the oldest housing in Utah, from Victorian homes in the Avenues to 1940s bungalows in Sugar House and post-war ranches in Rose Park and Glendale. Water damage in Salt Lake City →
West Valley City
West Valley City is Utah's second-largest city, with a mix of 1960s–80s homes, split-levels, and newer subdivisions in Hunter. Water damage in West Valley City →
Sandy
Sandy has many 1970s–90s homes with finished basements, plus bench lots near the mouths of Little Cottonwood and Big Cottonwood Canyons. Water damage in Sandy →
What happens next
- Request help online. Tell us what happened and where. We try to connect you with a participating local restoration company.
- Inspection. The crew finds where the water or damage spread, often with moisture meters and thermal imaging, and photographs it for your insurer.
- Extraction & drying. Extractors remove standing water. Commercial air movers and dehumidifiers dry the structure, with moisture readings taken every day.
- Repair & claim. Damaged drywall, flooring, and trim get replaced. Many companies can work directly with your insurance adjuster.
Areas we serve in Salt Lake County
Frequently asked questions
Does homeowners insurance cover water damage in Utah?
Most policies cover sudden, accidental water damage, such as a burst pipe or failed water heater. They usually exclude gradual leaks and outside flooding unless you have flood coverage, and sewer backup often needs an endorsement. Your policy and adjuster decide what's covered.
How fast does water damage need to be dried?
Start within 24–48 hours. After that, mold can begin growing on wet drywall, carpet pad, and framing.
How much does water damage restoration cost?
Small dry-outs can cost a few hundred dollars; basement floods with drywall and carpet removal often run several thousand. For covered claims you typically pay your deductible. Get a written estimate first.
Is this service free?
Yes. Connecting with a restoration company through Salt Lake County Water Damage is free for homeowners. Participating companies pay us for referrals.
Who actually does the work?
An independent local restoration company that serves your area. Salt Lake County Water Damage is a referral service, not a contractor. Utah contractors are licensed through the Utah Division of Professional Licensing (DOPL). You can look up a license online and should ask for proof of insurance.
Water in your home right now?
Shut off the main water valve if it's safe, stay away from wet outlets, and request help online. A local pro will contact you fast.
Get a free quoteRequest help online, a local pro will contact you fast.